Contact Information
Store Name: Slimzy
Company Name: Martlaz Limited
Email: info@slimzy.co
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney)
Privacy Rights (Australia)
If you are located in Australia, you may have rights regarding your personal information under applicable Australian privacy law. Please use the options below to exercise your rights.
Access or download my data
You can request access to the personal information we hold about you, including account details and order history. Where reasonable and practicable, we will provide access in the format you request. To make a request, email us at info@slimzy.co from the email address associated with your account.
Response time:
We will respond within a reasonable period.
Correct my information
If you believe the personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you can request a correction by emailing us at info@slimzy.co.
Delete my data / Close my account
You may request deletion of your account and personal information by emailing us at info@slimzy.co. We will process this request where possible, subject to legal and operational requirements.
Important: We may retain certain information where required by law (for example, tax or transaction records) or for fraud prevention. In Australia, we are also required to take reasonable steps to destroy or de-identify personal information once it is no longer needed, subject to exceptions.
Your privacy choices
You can control or delete cookies at any time through your browser settings. For details on the cookies we use, please see our Cookie Policy.
Direct marketing & preferences
You can request that we stop using your personal information for direct marketing. You can unsubscribe at any time using the "Unsubscribe" link in our emails. You can also contact us at info@slimzy.co to opt out.
Contact information
For questions about your privacy rights or to lodge a complaint, please contact:
Email: info@slimzy.co
Address: 13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, United Kingdom, BH16 6FH
Complaints
If you believe your privacy rights have been violated, you can lodge a complaint with your national authority:
Office of the Australian Information Commissioner (OAIC)