Contact Information
Store Name: Slimzy
Company Name: Martlaz Limited
Email: info@slimzy.co
Phone: +61468147070
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney)
Payment Policy
PAYMENT POLICY
Last updated: June 9, 2026
This Payment Policy applies to Martlaz Limited, trading as Slimzy, operating in Australia.
Payment Methods We provide secure and reliable payment options available on product pages and at checkout.
Credit / Debit Card — We accept major credit and debit cards including Visa, Mastercard, American Express, Diners Club, Discover, Maestro, and UnionPay. To pay: select Credit/Debit Card at checkout, enter your card number, expiry date and CVV, provide billing information, and confirm payment.
Apple Pay — Select Apple Pay at checkout and authenticate using your device's security method (Face ID, Touch ID, or device passcode).
Google Pay — Select Google Pay at checkout and authenticate using your device's security method.
Shop Pay — Select Shop Pay at checkout, log in to your Shop Pay account, and complete the transaction.
Currency and Pricing All prices displayed on our website are presented in Australian Dollars (AUD) and include applicable taxes in Australia. The total amount payable is clearly displayed at checkout before payment is confirmed. No hidden charges apply.
Security and Protection Martlaz Limited implements appropriate technical and organisational measures to protect payment and personal data. All payment transactions are secured using industry-standard SSL encryption. We do not store full card numbers, CVV codes, or complete payment credentials on our systems. Payment data is processed through secure and compliant payment providers.
Refunds and Payment Disputes Refunds are processed in accordance with our Returns and Refund Policy. Where a refund is approved, it will be issued via the original payment method within 7 business days after the returned product has been received and verified.
Contact Information
Store Name: Slimzy Company Name: Martlaz Limited Company Number: 16614951 Business address: 13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, United Kingdom, BH16 6FH Email: info@slimzy.co Phone Number: +61468147070 Contact Form: https://slimzy.co/pages/contact-us Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney); Saturday and Sunday: Closed Response Time: Our customer support team responds within 24–48 hours on business days.