Contact Us

Questions about an order, product, shipping, return or refund can be sent by email or the contact form on this page.

Contact information

Martlaz Limited trading as Slimzy
Company number: 16614951
Business address: 13 Unit 155047, Courier Point, 13 Freeland Park, Wareham Road, Poole, United Kingdom, BH16 6FH

Email: info@slimzy.co

Customer support phone: +61 468 147 070

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM — GMT+10:00. Saturday and Sunday: closed.

We respond to enquiries within 2 business days.

Before sending an enquiry

Common questions are answered in the FAQ. For a return, read the Returns and Refund Policy and contact Slimzy before sending an item. Written return instructions, including the return address, are provided within 2 business days of your email request. The date of your email determines whether the request is within the 30-day change-of-mind return period.